Refund policy

Last updated October 20, 2026.

We want Fretudes Pro to be worth what you pay. If it isn't, you can have your money back.

14 days, for any reason

• You can ask for a full refund within 14 days of any payment for Fretudes Pro: the first one, each renewal of a monthly or yearly plan, and the one-time lifetime purchase.
• You don't need to give a reason.
• This includes, and goes no shorter than, the 14-day right of withdrawal consumers in the EU have.

How to ask

Pro is sold by Paddle (Paddle.com Market Limited), our merchant of record, so refunds are paid by Paddle to the card or account you paid with. Either:

• reply to the receipt email from Paddle, or find your order at paddle.net and ask for a refund there; or
• write to support@fretudes.app with the email address of your Fretudes account, and we'll arrange it with Paddle.

Refunds usually reach you within 5–10 working days, depending on your bank.

What happens to Pro

A refunded payment ends the Pro it paid for: a refunded subscription is cancelled, and a refunded lifetime purchase ends Pro straight away. Your account, progress and history stay, and everything free stays open.

Cancelling instead

If you only want to stop paying, cancel your subscription at any time in Settings (Manage subscription). Pro then lasts until the end of the period you've paid for, and nothing more is charged.

See also the terms of service and the privacy policy.